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Privacy Policy

1. Who We Are

Aurora Food Matters

If you have any questions about this policy or your data, please contact us.

 

2. What Personal Data We Collect

 

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • IP address and browser information
  • Any information you provide via the contact form

We collect data directly from you when you fill out the form or communicate with us, and automatically through cookies and similar technologies when you browse our website.

 

3. How We Use Your Information

 

We may use your information to:

  • Provide and manage our services
  • Process orders and payments
  • Communicate with you about your account or inquiries
  • Improve our website and services
  • Comply with legal obligations

 

4. Legal Basis for Processing

 

We process your personal data based on:

  • Your consent (e.g., for marketing emails)
  • Performance of a contract (e.g., fulfilling orders)
  • Legal obligations (e.g., tax records)
  • Our legitimate interests (e.g., improving our services)

 

5. Sharing Your Information

 

We may share your information with:

  • Payment processors (for order transactions)
  • Service providers (e.g., website hosting, email delivery)
  • Legal authorities if required by law

We do not sell your personal information to third parties.

 

6. Cookies and Tracking Technologies

 

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage
  • Enhance your experience

You can manage your cookie preferences through your browser settings.

 

7. Data Retention

 

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize your data.

 

8. Your Rights

 

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our processing of your data
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with a data protection authority6

To exercise your rights, please contact us using the details above.

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Please review this policy periodically for updates.